Production/Delivery Information

Being a small brand, it is possible that some orders might take longer to be finished and, consequently, the shipping will be delayed. It will take, normally, 2 weekdays for the order to be dispatched. As an example: if an order is placed on Monday, in it will be dispatched on Wednesday. If there are problems or there is an overload of orders, the order could be delayed by 1 week (depending on the orders). In any case, Electronic Models will do everything to deliver the order as quickly as possible. The modalities and prices are as follows:

  • Continental Portugal
    • CTT - up to 3 days after shipping - 3.5€ (with tracking)
  • Portugal Islands
    • CTT - varies according to CTT transport limitation - 3.5€ (with tracking)
  • Europe
    • Chronopost - up to 5 days after shipped - 20€ (with live tracking) - free on purchases over 100€
  • Rest of the world
    • Contact before buying on the website.

In all cases, Electronic Models will make available the tracking number so that you can track your orders as soon as they are shipped. EM is not responsible for errors in shipping addresses or any problems after shipping. EM guarantees that, when delivering the products to Chronopost, they will be properly packed. Any problems after the delivery of the products need to be solved with them. For more information, you can send an email to geral@electronicmodels.com