Production/Delivery Information

Being a small brand, it is possible that some orders might take longer to be finished and, consequently, the shipping will be delayed. Due to lack of time (given to work commitments), orders are only sent on Sundays, if paid until 12h (portuguese hour) of the previous Friday. We do not offer any service of repairing or installation of third-party companies' components and kits (we only maintain our products that are within the 2 year warrany). For more information you can consult the following post (in portuguese). The modalities and prices are as follows:

  • Continental Portugal
    • CTT - up to 3 days after shipping - 3.5€ (with tracking)
    • Free in orders above 75€
  • Portugal Islands
    • CTT - varies according to CTT transport limitation - 4€ (with tracking)
    • Free in orders above 75€
  • Europe
    • CTT - up to 4 days after shipped - 8€ (with tracking)
    • Free in orders above 100€
  • Rest of the world
    • CTT - up to 6 days after shipped - 15€ (with tracking).
    • Free in orders above 150€

In all cases, Electronic Models will make available the tracking number so that you can track your orders as soon as they are shipped. EM is not responsible for errors in shipping addresses or any problems after shipping. EM guarantees that, when delivering the products to CTT, they will be properly packed. Any problems after the delivery of the products need to be solved with them. For more information, you can send an email to geral@electronicmodels.com